We thank our customers for their encouragement and commitment in assisting us to keep developing innovative Trolley, Shower Chair, Grab Rail. Presented below is just some of their kind words:
Townsville Hospital 2023
I would just like to offer some feedback on recent purchases. The sling and mattress storage is really great and has offered good solutions for us making equipment easier to access. You make great equipment and I thought I would pass on the comments from the staff using it.
The Prince Charles Hospital 2019
This is just an email to thank you and your team for such a stellar job in supplying all our meal trolleys with tablet brackets earlier this week. I am well aware of the lengths you needed to go to in supplying these. Your ability to deliver on this job during a challenging time of year for leave/public holidays and under tight delivery timeframe request is testament to what strong teamwork and resilience your company and staff must have. We look forward to a strong ongoing relationship with Polymedic as quality suppliers of our food service trolleys. We think they look very professional and are of a high standard. Thanks once again from all of us here at TPCH.
Room Service Project Facilitator
Thank you very much for your help with this referral. Pamela's trolley has worked well for the past 15-20 years which is a real testament to the quality of your product! Pretty remarkable!
Sue Sullivan | Clinician (Occupational Therapist)
The Prince Charles Hospital
I highly recommend Polymedic meal tray trolleys. Since we have switched from Stainless Steel to Polymedic trolleys our push/ pull incidents have declined dramatically. Our staff are much happier using their new trolleys as they aren't a tall as our old trolleys, are easier to see over as well lighter to push.
Manager - Food Services
Just a short note of commendation to you and your company. Brookfield Village, a part of Queensland Baptist Care, has dealt with your company over many years for the purchase of trolleys, shower chairs and commodes. I want to acknowledge your company's friendly, courteous and prompt service and your high quality products. I look forward to future business with your company.
Domain Ashmore is eight years old and since the beginning, we have used Polymedic products. This includes shower chairs, meal, linen and cleaning trolleys. We have always found Polymedic to be of high quality, easy to maintain and durable. For this reason, we have now decided to upgrade our equipment with Polymedic once again.
Polymedic have an extensive range of products, and will also design equipment to suit our individual need. Over the past two years, I have built up a good working relationship with Sue Stewart and have always found her and the rest of the staff at Polymedic to be very helpful, professional and reliable, providing prompt service when needed.
I have no hesitation in recommending Polymedic to anyone wanting great service and equipment.
We are very grateful to the assistance and support that Polymedic provided us when we were determining our product needs for the fit out of Hill View House - Merrimac.
From mobile shower chairs through to laundry trolleys, food service trolleys and other general purpose trolleys, Polymedic were attentive to our needs, always ready to listen to our suggestions and, where required, tailored their products to exactly suit our requirements.
The after sales service has been tremendous and now we are enjoying the use of attractive, lightweight and easy to manoeuvre mobile shower chairs and trolleys.
Hill View House
We wish to pass our comments on to you about the trolleys that we recently purchased from Polymedic.
We find that they are strong and reliable and therefore should be long lasting. The staff really like the trolleys as they find them easy to manoeuvre. We would certainly not purchase a cheaper version in the future.
Director of Nursing
Nazareth House, Geraldton
Nirvana High Care Facility
Polymedic provided shower chairs at Nirvana High Care facility more than 10 years ago. Recently we needed to renew these. The chairs purchased meet our resident's needs and comfort and are easy for the staff to manoeuvre. Sue and the team at Polymedic are professional and offer advice and assistance in choosing the appropriate product. I am happy to recommend their service.
Bronwyn Hyde, DON.
Nirvana High Care Facility
Prince Charles Hospital
I would like to take this opportunity to thank you and your firm for the assistance given to The Prince Charles Hospital's Food Service Department in the recent purchase of eleven Polymedic trolleys.
At all stages during the purchase of our trolleys comprising 1x30 tray and 7x33 tray meal trolleys and 3 utility trolleys, we were able to have input into the design.
Staff feedback from the meal trolleys has been primarily positive with a brief evaluation feedback report attached. In summary, staff find the trolleys to be light to push, easy to manoeuvre and clean and run well on carpet. The only negative comment was the trolleys couldn't be moved sideways, particularly in a hospital ward environment. After use though, this problem is no longer a major concern as they push or pull so easily, there is no need to move them sideways.
The 3 utility trolleys are used for late meal tray deliveries, supply runs and water carafe delivery. They too are very popular with our staff due also to their light weight and ease of pushing and cleaning.
We would have no hesitation in dealing with your company or using your products again, and your customer service is unquestionable.
Manager Food Services 2004
Prince Charles Hospital
Maureen & Trevor Solomon
Our son Evan bought a Deluxe Mobile Shower Chair Model R101 and has been using it since 2000. The model is comfortable, lightweight and versatile.
Some of the reasons we chose this model were the comfort factor, it is also lightweight, it has low maintenance parts that are easily purchased and replaced and, because we purchased the easily replaceable full seat, the chair becomes more versatile and we use it as an outdoor barbecue chair.
We have always found the service at Polymedic expert, customer friendly and reliable. Thank you for your excellent service.
Maureen and Trevor Solomon
I first became involved with Polymedic in the late W's when I was Deputy Executive Officer of Allamanda Private Hospital in Southport. At that time Stewart McKay, the founder of Polymedic, discussed with me his thoughts of using Polycane technology to create of non-institutional looking range of equipment and fittings for use in the health care industry. At that time we trialled the first shower chairs, food service and laundry trolleys. They were very successful and well accepted by staff and patients.
Almost twenty years on, I have continued to purchase our grab rails, shower chairs and assorted trolleys from Polymedic. Without exception, the staff of Polymedic have been great to deal with - always there for after sales service and happy to listen and try suggestions to improve their products.
As the Manager of an Extra Service facility, more in keeping with a first class hotel than a health facility, Polymedic products continue to meet our requirements.